Resolve Hosts Problems with Google Chrome and Windows 7

Google Chrome Problems

Resolving Hosts Problems

For those of you facing Google Chrome problems with the web browser displaying an error message notifying you that it cannot resolve the host’s name; understand that this is an issue related to a feature of chrome called “DNS Pre-Fetching”.

And as such, you can proceed to resolving the same by following the instructions given in this article.

Resolving Google Chrome problems as a result of the Host

Given below are some of the most effective workarounds:

Disabling DNS Pre-Fetching feature

You can disable the DNS pre-fetching feature for your web browser by clicking on the “Wrench” button and then selecting “Options“. From the next new window that displays, click on the “Under the Hood” tab to deselect the “Use DNS pre-fetching to improve page load performance” or “Predict network actions to improve page load performance” checkbox. This will disable the same feature for you.

Software Update

Google pushes new updates for Chrome to the users automatically. Therefore, you must always make sure that your application has the latest updates installed for optimum performance. However, if you have blocked the automatic update feature on your computer or that the update process failed, your Chrome installation may have an issue which can in turn prevent the browser from resolving hosts. So try and update your Chrome browser by clicking on the “Wrench” button then selecting “About Google Chrome“.

Internet Connection or DNS Problem 

Google Chrome Problems

Resolving Hosts Problems

Chances are the same problem with Chrome can occur if your Internet connection is down or if your Internet Service Provider’s DNS server isn’t responding. In such a case, you can make use of the “ping” command in the Command Prompt window to troubleshoot the issue. If you are able to ping an IP address using a command for example “ping 4.2.2.1″, it means that your Internet Service Provider’s DNS server is fine. However, if you are unable to do so, your internet connection may be down.

Resetting Chrome

Finally, if you have exhausted all troubleshooting options, you can try resetting Chrome to its default configuration as a last resort. Do so by renaming the file “First Run” and the folder “User Data“. You can locate both these items from the folders “Local\Google\Chrome\Application” under your Windows user folder. Also make sure to create a backup for your bookmarks before resetting Chrome as this process may result in the loss of all bookmarks and settings.

This successfully completes our guide.

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